We have been using Topcon for about 5 years.
We decided to look for a technological solution for the sector due to Hipermix’s expansion into various markets, as we needed to control the concrete mixes sold and manage customer records more easily.
That’s when we found Topcon and quickly decided to implement it. We made this decision mainly because it is a complete solution specialized in concrete plants, addressing not only our primary needs but also supporting all areas of our concrete operations.
The operational modules as a whole helped us establish more precise and easily visualized control, improving our logistics organization and enhancing our production.
TopconTECH is fantastic, as it directly assists us in controlling the technical aspects of concrete mixes and in creating new ones based on parameters such as materials, FCK, slump, air content, and many other technical options.
We also need to highlight TopconCRM, which has an app that greatly simplifies the lives of our sales team, offering convenience when placing orders and scheduling deliveries — all of which can even be done on-site. This has directly helped us grow in both sales volume and quality.
What surprises us the most is that, despite being the most comprehensive solution in the concrete industry, Topcon continues to evolve constantly. New features are introduced periodically, further enhancing our daily operations. Additionally, the support team is very attentive to our staff, always assisting quickly and accurately with any questions, ensuring our production never stops.
Finally, TopconBI was a big surprise for us as it is exclusively focused on the realities of a concrete plant. It allows our managers to have a 360º view of all our plants, delivering essential metrics for any decision-making process at Hipermix.
Today, Topcon has become a great partner and is essential to our entire operation!
